Frequently Asked Questions

Who is MagicTreeHouse.com for?

The site was designed especially for children 6–12 but is open to all ages.

Additionally, the site features a section just for parents and the Magic Tree House Teachers Club filled with classroom resources and activities.

Is it safe?

MagicTreeHouse.com is committed to providing a safe and secure online experience for children. The site is completely COPPA compliant and does not feature social networking or online chatting, thereby discouraging kids from revealing personally identifiable information, and it is free of third-party advertising. Learn more about Safety and Privacy on our site.

Is it educational?

The Magic Tree House series has long been a staple of classrooms around the world. Teachers rely on these books to spark students’ imaginations with unlimited curriculum hooks, to meet standards and raise reading scores, and to foster a lifelong love of reading and research.

MagicTreeHouse.com taps into the same spirit of imagination and education that have made the books a New York Times bestselling series. The Magic Tree House Missions game takes kids around the world and through time to discover facts and solve puzzles all based on the factual information found in the Magic Tree House series and the books’ nonfiction companions, the Magic Tree House Fact Trackers. The game also reinforces critical thinking and the importance of taking notes to complete each mission.

Endorsed by teachers and librarians, the site is now being used in and out of the classroom as a curriculum enhancement and to promote literacy and a love of reading.

How much does it cost?

The entire MagicTreeHouse.com experience is free to use.

What are the technical requirements to run MagicTreeHouse.com?

We recommend using the latest version of your Internet browser. You can download updates at the following sites:

Google Chrome
Safari
Internet Explorer
Mozilla Firefox

For assistance with site registration, visit our Registration Help.

How can I stay up-to-date on the latest Magic Tree House news?

Adults can sign up to receive periodic email newsletters from MagicTreeHouse.com with upcoming book releases, tour dates, and special offers on Magic Tree House–related products and events.

Adults can sign up to receive periodic email newsletters from MagicTreeHouse.com with upcoming book releases, tour dates, and special offers on Magic Tree House–related products and events. Don’t miss an issue – click here to sign up for Magic Tree House News.

Who operates MagicTreeHouse.com?

MagicTreeHouse.com is owned and operated by Random House Children’s Books, the publisher of the Magic Tree House series. For more information on Random House Children’s Books, visit: RHCBooks.com

How can I report a problem with MagicTreeHouse.com?

Please contact our Customer Service team from the Questions link, which can be found in the footer

Registration Help

How can my child join MagicTreeHouse.com?

To create an account, visit our home page and click on Join Now.

What are the benefits of registering?

Although not required, creating an account on MagicTreeHouse.com is free and allows players to:

  • Earn and save Mission Medallions and other Mission Rewards
  • Earn and save stamps in the Passport to Adventure reading passport
  • And More!

How does my child log in once they have registered?

Click on ‘Enter the Magic Tree House’ from the registration screen. Alternately, your child can enter his/her username and password on the Games log in screen.

What if my child forgets his or her username or password?

On the log in screen, kids can select “Forgot Username or Password” and enter the parent email address associated with the account. The account information then will be mailed to the parent email address.

Can my child change his or her username?

No. We do not currently offer the ability to change usernames. Once a username has been created it cannot be changed.

Can my child change his or her password?

Yes. You can change your child’s password by visiting the Account page.

How do I create a Parent Account?

You do not need a separate account to use the resources in the For Parents section.

Safety and Privacy

MagicTreeHouse.com and Random House Children’s Books are committed to providing a safe and secure online experience for children.

Designed with children 6–12 in mind, the site does not feature social networking or online chatting, thereby discouraging children from revealing personally identifiable information.

The Magic Tree House web site requires child users to provide a parent’s email address in order to register for the site. We use this information to send the parent a notification message upon sign-up.

We do not sell or share any personal information provided. For more information, please see the Privacy Policy at PenguinRandomHouse.com.